Privacy Policy
Last updated: 21 August 2026
H&A Car Detailing (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, and protect your personal information when you submit your details through our Facebook and Instagram advertisements, lead forms, website, or other marketing channels.
1. Information We Collect
When you enquire about our services or submit a lead form, we may collect the following information:
Full name
Email address
Phone number
Vehicle information and details you choose to provide
Information about the detailing or ceramic coating services you are interested in
Any other information you voluntarily provide when contacting us
We only request information that is reasonably necessary to respond to your enquiry and provide information about our services.
2. How We Collect Your Information
Your information may be collected through:
Facebook and Instagram lead forms
Our website or landing pages
Direct enquiries
Telephone, email, or social media enquiries
Other forms or channels through which you contact H&A Car Detailing
If you submit your information through a Facebook or Instagram lead form, your information may be processed by Meta Platforms, Inc. in accordance with Meta’s own privacy policies.
3. How We Use Your Information
We may use the information you provide to:
Contact you regarding your enquiry
Provide quotes or estimates for our services
Provide information about our detailing, ceramic coating, paint protection, and related services
Arrange consultations, inspections, or bookings
Respond to questions or requests
Follow up with you regarding an enquiry you have made
Improve our services and customer experience
We will not sell or rent your personal information to third parties.
4. How We Contact You
By submitting your contact information and enquiring about our services, you agree that H&A Car Detailing may contact you using the information you provide in order to respond to your enquiry, provide a quote, answer questions, or discuss the services you have requested.
This may include contact by:
Phone
Email
Text message
Other direct communication methods where appropriate
If you do not wish to receive further communications from us, you can ask us to stop contacting you at any time.
5. Sharing Your Information
We may share your information only where reasonably necessary to operate our business, provide our services, respond to your enquiry, or comply with legal requirements.
For example, information submitted through Facebook or Instagram may be processed through Meta’s systems.
We do not sell your personal information to third parties.
6. How We Protect Your Information
We take reasonable steps to protect the personal information we collect from unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, providing services, maintaining appropriate business records, and complying with legal obligations.
When information is no longer required, we will take reasonable steps to securely delete or dispose of it.
8. Your Privacy Rights
Depending on where you are located and applicable privacy laws, you may have rights relating to your personal information, including the right to:
Request access to the information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Ask us to stop contacting you
Withdraw consent where processing is based on consent
Raise a concern about how your information is being handled
To make a privacy-related request, please contact us using the details below.
9. Cookies and Tracking
Our website, landing pages, Facebook advertisements, and other digital marketing platforms may use cookies, pixels, or similar technologies to measure advertising performance, understand how visitors interact with our content, and improve our marketing.
Third-party platforms such as Meta may also collect information in accordance with their own privacy policies.
10. Third-Party Services
We may use third-party platforms and services to help us advertise our services, communicate with customers, manage enquiries, schedule appointments, or operate our business.
These third parties may process personal information on our behalf or independently in accordance with their own privacy policies.
11. Children’s Privacy
Our services are not directed towards children, and we do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or legal requirements.
Any updates will be posted with a revised “Last updated” date.
13. Contact Us
If you have any questions about this Privacy Policy or would like to make a request regarding your personal information, please contact:
H&A Car Detailing
Email: info@hacardetailing.ca
Phone: +1 236 777 7007
Website: https://hacardetailing.ca/